OPTIMIST SERVICES

 Optimist Business Solutions, LLC (Optimist) is led by a Six Sigma Black Belt Strategist with a track record of empowering leaders and their teams with solution maps that work. Our services include:

Equity Action Planning

Approach - Diversity, Equity, and Inclusion is a journey. You crawl, walk, and then you run. We build on what you know and meet you where you are with a focus on data and systems.

Deliverables - We build on the soft skills of DEI with the hard skills of data and problem-solving.  We offer training, workshops, and consulting for any stage of your journey.   Click here to learn more.

Process Improvement

Approach - Identify and document how work gets done. Documenting processes leads to smarter, faster, and leaner work. 

Deliverables - Our interactive process mapping approach delivers a robust road map and an action plan for prioritizing work, optimizing value, and achieving better results.

Problem Solving

 

Approach - Identify root causes for poor results. Root causes reduce the chances of problems re-emerging. 

Deliverables - Our problem solving problem approach (kaizen) helps clients gain more clarity regarding the problem with customer voice and meaningful data. Clarity and data lead to better solutions.