OPTIMIST SERVICES

 Optimist Business Solutions, LLC (Optimist) is led by a Six Sigma Black Belt Strategist with a track record of empowering leaders solve problems that impact quality, speed, and value. Our services include:

Equity Action Planning

Approach - Embed equity into the systems, structures, and strategies of your organization. DEI training alone will not meet your clients' and employees' growing expectations for change.

Deliverables - Our comprehensive 8S DEI framework delivers a robust rubric based on best practices in diversity, equity, and inclusion. This rubric leads to an executable plan for a more equitable business.  Click here for learn more.

Process Improvement

Approach - Identify and document how work gets done. Documenting processes leads to smarter, faster, and leaner work. 

Deliverables - Our interactive process mapping approach delivers a robust road map and an action plan for prioritizing work, optimizing value, and achieving better results.

Problem Solving

 

Approach - Identify root causes for poor results. Root causes reduce the chances of problems re-emerging. 

Deliverables - Our problem solving problem approach (kaizen) helps clients gain more clarity regarding the problem with customer voice and meaningful data. Clarity and data lead to better solutions.